Our Services

1. New Business
Concept
Let us start the journey together...
2. Site Acquisition
• Identify key locations
• Present options
• Leasing engagement
3. Lease
Negotiation
• Prepare offer
• Negotiate on offer
• Recommend position
4. Lease Review
• Review of commercial and standard terms
• Partner law firm briefing (legal reviews)
• Manage lease amendments
• Lease execution processing
5. Store Design
• Appointing designers
• Retail Design Manager liaison
• Manage design approval process
• Fit-out budget assistance
6. Shop Fit-out
• Tender management process
• Retail Design Manager liaison
• Project manage fit-out process
• Ensure store delivery
• Defect Rectification
7. Launch &
Marketing
• Launch promotions
• Marketing suppliers
• Assess success
• Strategic recommendations
8. Additional
Services
• Management and training
• Brand Development
• Content creation
• Social media strategy
• Retail operations
• Retail strategy
• Franchising
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Leasing Negotiations

We specialise in securing our clients the best deals we believe are feasibly possible through our experience and our relationships with leasing executives across all leading shopping centre groups and real estate agencies. Our work commences with a needs assessment – location; size and demographic profiling through to the key commercial drivers – rent; incentives and term. 

Our fees are intrinsically linked to the landlord’s offer, being a commission of the benefit gained through the negotiation process – either in rent free / capital contribution or saving on the rental across the term. We believe this approach ensures we have ‘skin in the game’ and provides our clients with comfort that we will work hard for the best commercial terms available and will cap our fees where these benefits become significant.

We view our lease negotiation work as a long-term partnership where we are your chosen experts for expansion and growth and therefore we are not only ‘deal focused’ but success driven – your growth is equally as much ours.

Project Management

Our experience in project management includes work for brands such as The North Face; Lacoste; UGG; Under Armour; Ben Sherman; Speedo; Coach; Kate Spade amongst others and we have managed the opening and refurbishing of over 40 stores across Australia and New Zealand.  

With chosen partners in design / architecture and shop fitting, we can manage the entire process for your new store or we can simply project manage the fitout process on your behalf. We have strong relationships with Retail Design Managers and Tenancy Co-ordinators and the expertise to ensure your project is delivered on time and on budget.  

Utilising project management software and with regular on site visits and progress reports we can ensure the smooth process for the project as well as problem solve and manage any obstacles that may arise.  Our key focus is always ensuring your store opens on time and the store can reach its trading potential as quickly as possible.

Lease Administration & Disputes

Unfortunately, on occasion, there may be disputes or lease issues which need to be handled with landlords and shopping centres whilst also maintaining a good relationship. We can manage this process on your behalf, understanding the key issues and the range of possible solutions whilst you can focus on operating your business. We can develop strategic plans for the business and / or stakeholders including property managers and Centre Management teams that can help navigate the challenging times and provide the best chance for survival and growth. We can also handle lease disputes when they arise including mediations if necessary with the sole objective to avoid the need for legal representation / litigation.